Best Practices in Agency Management

Our visual: outlines the key agency relations/management responsibilities, and success ingredients to drive operational excellence.

The roles (strategy/governance, partnership management, engagement/delivery, and measurement/optimization),
Primary focus areas (talent, relationship, work/outcomes and performance).
And recipe to effectively establish this critical function.

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Scope/Financial Planning

Brief Management

Performance Evaluations

Contract Management

Roster Management

KPI Tracking

Production Management

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