Managing (Agency) Mania

Featured on AdWeek: — Read AdWeek’s published article — If it’s news to you that the client/agency model has been in flames for years now, there’s also this new thing called the Internet that you might want to know about. Of course, there’s a big difference between just saying that the old setup is shot […]

Agency Partners Help Drive Strong Business Performance

Agency Partners Help Drive Strong Business Performance How many hats do you wear? If you are a CMO, you’re probably wearing at least half a dozen: brand strategist, marcom integrator, data tsar, growth officer, social master, mobile advocate—and the list goes on. Perhaps one of the most important roles played by today’s CMO is talent […]

How to Improve Client/Agency Evaluations and Achieve Greater Accountability

The 8 Critical Obstacles: Traditional ways of conducting agency evaluations are no longer working. Old-fashioned evaluations are no longer providing clients and agencies the insight needed to manage their partnership effectively. To move towards 100% mutual accountability, these partnerships demand better data, greater insight and more actionable information that can enhance their work relationship. Here’s […]

Top 5 Client Qualities That Contribute to Better Work and Long-Lasting, Productive Partnerships in the Era of Client/Agency Speed Dating and One-Night Stands

Download a print-friendly version here “L’amour est-il mort?” (“Is Love Dead?”) French writer, poet, aristocrat, journalist and pioneering aviator Antoine de St-Exupéry once said: “Aimer, ce n’est pas se regarder l’un l’autre, c’est regarder ensemble dans la mêm direction.” (Translation: “Love doesn’t mean gazing at each other, but looking, together, in the same direction.”) Applied […]

Do-It-For-Me or Do-It-Yourself? How Marketers Should Decide When Outsourcing Their Client/Agency Performance Evaluations is the Right Approach

“Do you like to do it yourself? How is the mood striking you now?” Download a print-friendly version here In the iconic 2005 movie “The 40-Year-Old Virgin,” bookstore assistant Beth (Elizabeth Banks) suggests to main character and nerdy guy Andy Stitzer (Steve Carell) to check the “do-it-yourself” section. “Do you like to do it yourself?” […]